What Is AtendiCare? A Smarter Referral Management Platform for Home Care Agencies
AtendiCare is a referral CRM and outreach platform built specifically for home care and hospice agencies. As the core product from Atendi, it combines territory mapping, contact management, outreach tracking, and admissions workflow in one dashboard.
What AtendiCare Does
AtendiCare gives home care and hospice agencies a single system for managing every referral source relationship in their service area. Specifically, the platform includes six core tools.
- A territory map showing every facility, color-coded by coverage tier and source type.
- A contact database organized by facility, with named contacts and role information.
- An activity log capturing every call, visit, email, and meeting.
- A pipeline view organized by referral source category and stage.
- An admissions module that routes inbound inquiries directly to intake.
- Live reporting on which relationships are producing and which are dormant.
Together, these tools replace the scattered spreadsheets and disconnected systems most agencies rely on. For a closer look at the channel itself, see our guide to home care referral sources.
Who the Platform Is For
The platform serves home care, home health, and hospice agencies. It is not a general-purpose CRM. Rather, every feature exists because agencies in this space asked for it. In practice, the platform fits agencies of all sizes, from single-location operators to multi-state organizations. Above all, the core use case is owner-operated agencies looking to scale their referral pipeline without hiring full-time staff.
How AtendiCare Compares to Generic CRMs
Generic CRMs like Salesforce or HubSpot center on sales pipelines and individual deals. By contrast, AtendiCare centers on referral source relationships, which work differently. For example, a discharge planner sends you patients over years, not once. Consequently, its data model, pipeline stages, and activity types all reflect this longer relationship arc.
AtendiCare also differs from home care marketing agencies that offer dashboards as a side product. Typically, those tools are generic CRM templates branded for home care. In contrast, we built AtendiCare from the ground up for this specific use case. To see how the CRM side works in depth, explore our home care CRM.
Pricing and Plans
AtendiCare is available as a standalone SaaS at $249 per month. Alternatively, it comes as part of Atendi’s full-service tier at $2,800 per month, which adds a virtual relationship manager who runs outreach on the agency’s behalf. Ultimately, the right plan depends on whether you want the tools alone or a team running them. To see what AtendiCare would look like for your agency, request a custom preview.