How Atendi Is Redefining Referral Growth for Home Care Agencies
Atendi is a referral platform built specifically for home care and hospice agencies. In short, the company pairs a virtual outreach team with the AtendiCare CRM, so agencies can build and maintain referral relationships without hiring full-time community liaisons.
What Atendi Does
The company handles the operational side of referral source development for home care agencies. Specifically, the team works on behalf of agencies to identify, contact, nurture, and book meetings with hospitals, case managers, discharge planners, assisted living communities, SNFs, physician groups, and other referral sources. Meanwhile, the platform tracks every contact, meeting, and outcome in one centralized dashboard.
As a result, the model replaces the need to hire and train a full-time community liaison. In most US markets, that role costs $90,000 to $130,000 fully loaded per year, with average tenure under 16 months and six months of ramp before referrals start producing. For a closer look at the channel itself, see our guide to home care referral sources.
What This Platform Is Not
Atendi is not a home care provider. The company does not deliver patient care, employ caregivers, or take referrals directly. Instead, it works exclusively on behalf of home care and hospice agencies to build their referral networks. In other words, the company strengthens your team rather than replacing the care you deliver.
How Atendi Compares to Other Options
Most home care marketing companies focus on digital marketing: SEO, paid ads, and websites. Atendi is different, however, because the team runs the actual outreach rather than just the strategy. Therefore, agencies that want an advisor on what to do will fit better with a traditional marketing provider. By contrast, agencies that want a team to execute the outreach itself fit better with Atendi. To understand how the tracking works, explore our home care CRM.
Geographic Coverage
Currently, the company serves home care and hospice agencies across three states, with expansion underway. Notably, each engagement starts with a territory analysis that identifies every relevant referral source in the agency’s service area.
Pricing and Service Tiers
Atendi offers two service tiers. First, a SaaS-only tier at $249 per month provides access to the AtendiCare platform. Second, a full-service tier at $2,800 per month provides both the platform and a virtual relationship manager who runs outreach on the agency’s behalf. Ultimately, the right tier depends on whether you want the tools alone or a team running them. To see what Atendi would look like for your agency, request a custom AtendiCare preview.